✨ We're building with the IT community — tell us what you need most.
Made for the people who fix everything

The CRM Built for
the Way IT Works.

Clients, tickets, service requests, and business operations—finally working together.

🚧 In active development · Feature previews are concepts, not available software.

Three blended cobalt, electric-blue and aqua STACKLTR layers
STACKLTR

STACK LATER. MOVE FORWARD NOW.

Exploring our new visual identity
Different businesses. One flexible foundation.

Your kind of work.
Your kind of workflow.

We're designing shared service tools that adapt to the way your business runs — rather than forcing everyone into the same process.

Independent techs

Spend more time solving problems and less time chasing paperwork.

  • Customer & device histories
  • Service tickets & visits
  • Estimates and invoices
  • Simple mobile workflow

MSPs & IT teams

Keep clients, commitments, and technicians coordinated as you scale.

  • Multi-client service desk
  • Assignments & SLA tracking
  • Contracts & recurring work
  • Assets & integrations

Repair shops

From walk-in drop-off to ready-for-pickup — with fewer sticky notes.

  • Intake & diagnostic checklists
  • Repair status updates
  • Parts & inventory tracking
  • Approvals and checkout
A simpler service journey

From “new request” to “all done.”

The common workflow we're validating with service professionals.

1

Capture

Collect requests, customer details, and equipment info in one place.

2

Organize

Create work orders, assign technicians, and plan the schedule.

3

Resolve

Record diagnostics, repair steps, approvals, and job progress.

4

Grow

Keep service histories and move smoothly into billing and follow-up.

How STACKLTR takes shape

Our build approach.

We're approaching STACKLTR thoughtfully: understand the needs of IT service teams, design around real work, build a dependable foundation, and refine the product through hands-on feedback. The steps below describe our intended approach—not a fixed schedule or a promise that every feature will be in the first release.

Understand the work

We start by learning how independent technicians, MSPs, and repair shops actually operate. Conversations, feature requests, and workflow research help us pinpoint daily frustrations and decide what belongs in the first usable version.

Outcome: a focused, customer-informed product plan

Design the experience

Next, we translate those needs into customer journeys, screen layouts, and interactive prototypes. We'll review how users move between clients, tickets, and service work before committing to the full implementation.

Outcome: a tested, intuitive product experience

Establish the foundation

We then put the underlying platform in place: secure sign-in, organization workspaces, team permissions, customer records, data separation, and dependable development and testing practices.

Outcome: a secure, scalable starting point

Connect the daily workflows

With the foundation ready, we bring the essential work together: receiving service requests, organizing tickets, assigning work, tracking progress, recording technician notes, and maintaining customer history.

Outcome: a connected service workflow from request to resolution

Test, learn, and refine

Before expanding access, we work through realistic scenarios with a small group of testers. Their feedback guides improvements to usability, reliability, accessibility, mobile layouts, and security.

Outcome: a more reliable, practical experience

Invite early collaborators

When the core experience meets our quality standards, we'll invite selected IT professionals to try it, tell us what works, and help determine what should be built next. Access expands based on readiness—not a calendar.

Outcome: an informed path toward wider availability

Building what matters first. Our initial focus is connecting customer records, service requests, tickets, and day-to-day service work. Capabilities such as billing, inventory, deeper MSP integrations, automation, and AI will be evaluated as we learn what provides the most value.